At Tuamia, every product is carefully handcrafted by skilled artisans. Our collections are designed to celebrate tradition, craftsmanship, and individuality. Due to the nature of our work, certain variations and characteristics are inherent and add to the uniqueness of each piece.
1. Handmade Variations
All Tuamia products are hand-braided, hand-stitched, and hand-finished.
As a result, no two pieces are identical. Minor differences in stitching, finishing, or size may occur.
These variations are not considered defects but are a hallmark of genuine handcrafted artistry.
2. Leather Characteristics
Our leather is sourced responsibly as a byproduct of the meat industry and treated with natural tanning methods.
Leather is a natural material and may feature unique markings, grains, scars, or slight color variations.
Over time, leather develops a patina, aging gracefully and enhancing its character. This is a natural process and not a flaw.
3. Color Accuracy
While we strive to display colors as accurately as possible, product colors may vary slightly due to:
Screen resolution differences
Natural dyeing processes
Lighting variations during photography
Such differences do not qualify as defects.
4. Product Care
To maintain longevity, we recommend following the Tuamia Care Guide provided with your product.
Avoid exposure to excessive moisture, direct sunlight, oils, or chemicals.
Proper care will extend the life of your leather accessory.
5. Warranty & Liability
Tuamia products are not covered by a formal warranty. However, we stand by the quality of our craftsmanship.
If you face genuine issues with workmanship, please contact us at nyinternational00@gmail.com within 7 days of delivery.
Our liability is limited to repairing, replacing, or refunding (as per our discretion) the product in question.
Tuamia is not responsible for damages caused by misuse, neglect, or normal wear and tear.
6. Final Note
Every Tuamia product carries a story of heritage and craft. Natural marks and variations are part of that story, making your piece truly one of a kind.
📩 For questions about product care or concerns, contact us at:
nyinternational00@gmail.com